Shipping & Returns

How and when will my Halo helmet be delivered?


  • £5.00 per single Halo helmet
  • Free shipping for 2 or more Halo helmets
  • Delivery is 2-4 working days

Ireland and EU

  • Shipping is calculated on checkout
  • Delivery is 5-7 working days

Rest of the World

  • Shipping is calculated at checkout
  • Delivery is 5-7 working days

Delivery rules:

Orders are shipped on business days only.  Business days are Monday to Friday excluding national holidays in the UK

Orders after 4PM are classed as the next business day

All deliveries must be signed for upon receipt

We cannot deliver to PO boxes

You will receive notification in case of cancellation or in case of difficulties processing your order shortly after the issue is identified.

Personalised products:

To personalise a product, for example by adding a name, number, badge or logo, it takes 1-2 days. So if you add a personalised item to your helmet, please expect your full order to take 1-2 days longer than the delivery times advertised. During the launch of new rugby helmets, it could happen that due to popularity delivery times temporarily increase to 2-4 days.

Can I return my product?

Returns are accepted within 30 days from receipt of order

Refunds include initial delivery charge, up to the cheapest delivery cost available for your country

If you change your mind you must pay the cost of return postage

Return postage is free of charge where:

  • The product is faulty or misdescribed
  • A change to the product or terms
  • Delay in delivery due to events outside of our control

You may lose the right to refund if the product has been used and is not fit for resale

If you wish to return the product please return the product along with your order number and address details

Your refund will be processed within 14 days from the day on which we receive the product back from you

If you have any other queries in relation to returns please contact us by email: or phone: +44 1782444656